Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Aberfeldy | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Aberfeldy is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

Pharmacy Weight Loss Aberfeldy is the data controller responsible for your personal information. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as an online pharmacy serving patients in Aberfeldy and across the UK.

2. Data We Collect

When you use our services, we may collect the following types of personal data:

• Identity data: Full name, date of birth, gender
• Contact data: Email address, phone number, delivery address
• Health data: Medical history, current medications, weight, BMI, and other clinical information relevant to your weight loss treatment
• Payment data: Billing information processed securely through our payment provider
• Technical data: IP address, browser type, and usage data collected when you visit our website

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatment and provide safe, appropriate clinical care
• To process and dispense your prescriptions, with delivery completed within 1 working day of pharmacist approval
• To communicate with you about your orders, treatment, and any clinical queries
• To maintain accurate and legally required pharmacy records
• To comply with our regulatory obligations as a GPhC registered pharmacy
• To process payments securely

Our lawful basis for processing health data is Article 9(2)(h) of the UK GDPR, which permits processing for the provision of healthcare and treatment. General personal data is processed under contract and legitimate interests.

4. Cookies

Our website uses cookies to improve your browsing experience and to help us understand how visitors use our site. Cookies may include essential cookies required for the website to function, as well as analytical cookies that collect anonymous usage statistics.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

5. Sharing Your Data With Third Parties

We do not sell or rent your personal data. We may share your information only in the following circumstances:

• Prescribers and clinical partners: To facilitate your treatment and obtain prescriptions where required
• Delivery providers: Limited information necessary to fulfil your order and deliver your medication
• Payment processors: Secure processing of your transactions through regulated financial service providers
• Regulatory authorities: Where we are legally required to share information with the GPhC, NHS, or other regulatory bodies
• IT and platform providers: Third-party services that support our website and operations, bound by data processing agreements

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in accordance with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised. Payment data is retained only as long as necessary for legal and accounting purposes.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All sensitive data is encrypted and access is restricted to authorised personnel only.

8. Contact Us

If you have any questions about this privacy policy, wish to access, correct, or delete your personal data, or have any data-related concerns, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns about how we handle your data with the relevant supervisory authority if you are not satisfied with our response.